We treat card fraud with the utmost seriousness and take extensive measures to prevent such incidents.

In addition to standard precautions, we go above and beyond compared to others. We maintain a close working relationship with the National Crime Agency. In cases where an attempt at card fraud is made through our website, we initiate the process of building a comprehensive case file for law enforcement. This includes collecting detailed information such as your location and IP address. Although we do not inform you of these actions, we proceed with confirming your booking and executing it as usual—with one notable exception.

We actively collaborate with law enforcement by organizing sting operations at the designated pickup location with the cooperation of the minicab driver. Upon your arrival, you will be apprehended on the spot and escorted to a nearby police station for questioning.

Our approach is designed to accumulate enough evidence during the arrest for the police to obtain a warrant for further investigation, potentially extending to your residence at the time of arrest.