My driver's vehicle was in poor condition

We do our best to ensure that our customers have a safe and comfortable ride. We expect partners to keep vehicles clean. Vehicle interiors should be neat and free of strong or unpleasant odours

If the vehicle for the trip did not meet your expectations of cleanliness, please review your journey in the feedback email that you will receive after your journey is completed. This will let the operators know so that they can further improve the service that they provide.